FAQ’s
Shipping
Normally we deliver orders within 3-6 working days but if have pre-ordered/customization then it takes 10-12 working days to get it ready to ship.Once it’s ready you will receive your tracking details on your email/sms.
You will receive a tracking number by email/sms with which you can track the status of your order. Please check your SPAM folder.
It’s FREE!
Yes you heard it right!
We ship free for orders above 499/- while shipping in India.
For orders below 499/- nominal cost of 99/- is charged.
Refunds & Returns
We stand behind our products so we are happy to provide you 7 days easy return.
Shipping cost for the orders made on our website by COD is not reimbursed.
Note:- Customized products are non-returnable unless the product received to you is damaged or defective.
Once your item is received back to us we immediately process your refund and it take 3-5 working days to get it settled to your bank.
You will receive an official mail once we refund it.
Payment
We offer the widest range of payment options. We support Credit Card, Debit Card, Net Banking, Paytm and other wallets, UPI via BHIM UPI , Google Pay, PhonePe etc.
If you face any issues with any of the payment method or couldn’t find a specific payment mode email us on support@www.rangrasiya.in
Good news: It’s super easy!
When checking out, enter your code in the “Coupon Code” box under the “Order Summary” section. Click “apply” and the discount will automatically be applied toward the order total.
Firstly, take a deep breath & relax.
Your money is safe & you don’t have to worry about anything.
Just write a simple mail to us at support@www.rangrasiya.in with screenshot of the transaction done and our team will get back to you within 24hrs.
Contact
You can write to our support at support@www.rangrasiya.in
We will be happy to help you as soon as possible!
We understand your concern. With lots of online scams happening daily, why would you trust us!
We are on Instagram and Facebook too and we have reviews from our clients who are our happy clients now.
